🌿 About the Products
Are all your products handmade?
Yes, each piece is lovingly handmade, with attention to every detail, ensuring it’s as unique as you.
What materials do you use?
We use a blend of thread, brass, natural stones, gathered feathers, seeds, and pods, all chosen with care for their beauty and energy.
Will my product look exactly like the one in the photo?
Due to the handcrafted nature of our pieces, no two are exactly alike. Expect subtle variations, making each item truly yours.
Do the pieces use real feathers / stones / metals?
Yes! Many of our pieces feature gathered natural feathers, foraged pods and seeds, threads for macramé, and nickel-free brass, all carefully selected for their unique beauty and energy.
🪄 Ordering & Customization
Do you take custom or personalized orders?
Yes! We love bringing your ideas to life in a way that fits your style and magic.
How can I place a custom order?
Simply reach out through our contact form or email with your vision, and we’ll guide you through the process.
Can I request a piece in a different size/color/material?
Absolutely. We’re happy to adapt many aspects of our designs to suit your preferences.
🚀 Shipping & Delivery
Do you ship internationally?
Yes! We deliver our creations around the world.
How long will my order take to arrive?
Delivery times vary depending on location. You’ll receive an estimated timeframe at checkout.
How is shipping calculated?
Shipping is calculated based on your location and order size at checkout.
Can I track my order?
Yes! Once shipped, we’ll provide tracking information so you can follow your piece on its journey.
🍂 Returns & Exchanges
What’s your return/exchange policy?
We accept returns or exchanges only for damaged or incorrect items. Please contact us upon receiving your order.
What if my order arrives damaged?
Contact us immediately with photos, and we’ll make it right.
Can I cancel or change my order after placing it?
Please reach out as soon as possible. We’ll do our best, but once a piece is in production, changes may not be possible.
🪞 Product Care
How do I shine my brass jewelry?
Keep your brass pieces glowing by gently wiping them with a soft cloth after wearing. To refresh the shine, you can either use a cloth dampened with vinegar and a drop of mild detergent, or carefully polish with a gentle brass cleaner. Avoid soaking for long and be mindful around stones, feathers, or threads.
What’s the best way to clean your jewelry?
Wipe gently with a soft cloth. Avoid water, perfume, and harsh cleaning agents to preserve metals, stones, and feathers.
Are your pieces water-resistant or waterproof?
Most pieces are not waterproof. Please keep natural materials and metals dry to maintain their beauty.
How do I care for my pieces?
Keep them away from water and harsh chemicals.
How do I protect feathers in my pieces?
Keep them away from water, sprays, and friction. Gently fluff them with your fingers to maintain their shape.
🍄 About Dryad
Who makes the pieces?
Each piece is handmade by our small team, with care, imagination, and a touch of magic in every detail.
What’s the story behind Dryad?
Dryad was born from a love of nature, craftsmanship, and a desire to bring a little enchantment into everyday life. Every piece reflects that vision.
Do you sell at markets or pop-ups?
Yes, we occasionally appear at festivals and pop-ups. Check our social media for upcoming events.
Can I visit your studio or store?
We work from our studio in Goa by appointment only, but you can usually find us at the Hilltop Friday Market in Goa during the season.